Privacy Policy

The company Advertise On Line Ltd. (“Адвъртайз Он Лайн ООД”), referred to as “We” throughout our Privacy Policy, with VAT identification number BG201268170, registered in Sofia, Bulgaria, with headquarters at Pop Bogomil Street 31, which operates the online store WWW.CINTORO.COM (referred to as “the Site” throughout our Privacy Policy), declares that all personal data it collects and stores in the process of use of the site and its services, are considered strictly confidential and all applicable legal regulations in the field of personal data protection are observed for them.

Protecting the personal data of our visitors and customers is our main principle and priority. In this “Policy for the protection of personal data” you can familiarize yourself in detail with the personal data we collect, the methods of storage, as well as how and why we use it.

We consider guaranteeing the right to the protection of personal data to be a fundamental commitment of the Site, which is why we will process your data in full compliance with Regulation (EU) 2016/679 and any other applicable legislation of the Republic of Bulgaria.

1. Categories of personal data

When creating an order and/or registering a profile on the Site, we collect, store and use the following information:

• Name and surname
• Contact phone number
• Email address
• Delivery address
• Billing address

In addition to the data we collect in the process of creating an order and/or profile, we collect and store all correspondence between the Site and customers, as well as records of user behavior on the websites operated by us which are obtained from “cookies”*.

*You can get more information about cookies in point 9 of this personal data policy

2. For what purposes we process the personal data we collect

We collect personal data solely for the purposes of providing the Site services and their improvement. All the purposes for which we use the collected personal data can be read below:

• To process orders for products from the Site assortment, on a legal basis – fulfillment of the distance sales contract that each customer concludes when finalizing their order on our website. Data can also be used to fulfill legal obligations, such as for accounting documents.
• For customer service and elimination/correction of possible errors in the execution of the distance sales contract. Personal data are processed on the basis of the execution of the concluded distance sales contract.
• To communicate with customers, we may contact them by phone or email to assist with completing an order; for information on the current order status; to send a one-time discount offer; for a complaint; for the current status of your profile on the site.
• For notification of product availability – if you wish to be informed about future product availability, your data will be processed based on your wish and consent.
• For protection and security purposes, we may process the data due to a legitimate interest, which is to ensure the protection and security of our systems and our customers, to detect and prevent fraud, resolve disputes and enforce our agreements based on a legitimate interest.
• For the purposes of marketing communication related to products, offers and discounts. The subscription to the newsletter is completely voluntary and can be accepted or canceled at any time, by stating such a wish when contacting the Site team or the administrator for personal data protection. Your email address will only be used to send the newsletter through the marketing message management platform – Mailchimp.
• For marketing purposes. The data that users send to the Site can be used by Meta and Google platforms. The data is used to target relevant advertisements based on the interests of each user. The data is also used to track advertising results.
• For the purposes of better functioning and for the purpose of internet advertising of the Site, our website uses cookies, in case the visitors of the site have allowed the use of cookies in their browser settings. Cookie data is also used to target relevant advertisements on the Meta and Google platforms based on the interests of each user. The data is also used to track advertising results.

3. To whom and under what circumstances we provide personal data

The personal data of customers are provided to third parties for the purpose of courier delivery in connection with the execution of the distance sales contract. The parties to which your personal data may be provided are the following:

• To companies providing courier services, on the basis of the execution of the concluded distance sales contract.
• To banking institutions, for the purpose of processing payments related to your order and the remote sales contract that occurred.
• To legal representatives, courts, for the purpose of concluding contracts or collecting debts.
• To state institutions, if necessary and according to the established legal order for this.
• On the Meta and Google platforms. In order to analyze statistical data, target ads, and track advertising results.
• On the Mailchimp platform. To manage and send marketing email campaigns.

We, as the administrator of personal data, are not responsible for the processing of the data within the legitimate interest of the third parties to whom it is provided. The processing of data by third parties is carried out according to the policy of processing personal data of the respective party.

4. Order without or with registration

The Site system enables users to create their own profile, protected by a password of their choice, and make all purchases through it. Each registered user has the opportunity through his profile to monitor his order history, as well as to add, change and/or delete his personal data.

The Site system enables users to enter into a distance sales contract “as a guest”, i.e. without registering an account in the e-shop.

5. Protection of personal data

All personal data, their storage, processing, as well as all communication between users, their devices and the Site, is carried out using a 256-bit, encrypted SSL connection. We maintain technical and organizational measures that protect your personal data from changes, distribution, loss, destruction and unauthorized access.

All the Site user profiles can only be accessed through your access data – have an address and a personal access password that you have chosen. It is the personal responsibility of each user to carefully and responsibly store their access data, as well as to use the “exit” button from their personal profile when they stop using the site. The Site cannot and will not be held responsible for misuse of personal passwords and accounts used, unless they are directly caused by the Site.

6. Processing and storage of personal data

When processing and storing personal data, the Administrator may process and store personal data for the purpose of protecting its legitimate interests – fulfilling its obligations to the National Revenue Agency, the Ministry of the Interior and other state and municipal bodies.

The Site stores your personal data provided in connection with online orders for a period of 10 years for the purpose of protecting the legal interests of the Administrator in legal or administrative disputes with users of the online store.

The Site stores your personal data for a period no longer than the existence of your online store profile. After deleting your account, the Administrator takes the necessary care to delete and destroy all of your data without undue delay or to anonymize it (ie to make it in a form that does not reveal your identity).

7. Rights of Data Subjects

All entities whose data is processed by us have the following rights:

• right to request free information about the processing of your personal data
• right to request an explanation of the processing of your personal data, you can request correction, addition, deletion or blocking of your personal data
• right to contact the Personal Data Protection Officer or the Personal Data Protection Commission
• right to withdraw your consent to us processing your personal data, in which case your personal data will be deleted or replaced with anonymous ones. However, this does not apply to personal data necessary to fulfill legal obligations or protect the own legal interests of Advertise On Line Ltd. The deletion of personal data will also occur in the event that it is not necessary for the purpose set or the storage of your data is inadmissible on other grounds provided for by law.
• Exercising these rights is done by contacting the personal data protection officer of the Site, at the email address dpo@poliri.com and cs@poliri.com, and you must write your names in the email; email address (used in the e-shop); feedback data; and write in free text the right(s) you wish to exercise in relation to your personal data.

8. Cookies

To manage “cookies” and other similar technologies that the Site uses (tracking pixels, web beacons, etc.), as well as the corresponding consents for them, we use the “Real Cookie Banner” tool. Details about its operation can be seen at https://devowl.io/rcb/data-processing/

The Site uses the so-called “cookies”. We use cookies to display relevant and convenient, personalized content for users. Cookies are small text files that are stored on your computer/device and used in your browser. Cookies can only be used if they are enabled in your browser settings. Cookies will not damage your device in any way and you as a user can disable cookies directly in your browser and/or delete them at any time. In case you disable cookies on your computer/device, you will not be able to properly use all the functionalities of our website, such as saving products in the shopping cart on the site, saving your data for accessing the site, etc.

To ensure the proper operation of the website, security, statistical analysis, and personalized ads, we use cookies and similar technologies to store, access, and process personal data such as visits, IP addresses, and cookie identifiers. For information and opt-out, click “Learn more”. You can also turn off “cookies” in your browser settings.

Mandatory cookies are necessary for the proper functioning of our website, to enable the provision of our service, to increase security, and to perform the basic functions of our website (e.g. the ability to add a product to your cart), including through basic statistics to track the results of marketing campaigns. They ensure the correct display of the content of our website and the functioning of the online store. For the reasons given, the category is always enabled. You can completely turn off cookies in the settings of the browser you use, but this may lead to incorrect and ineffective operation of our website.

These cookies collect information to help us and our partners understand how you use our website, what we can improve, how effective our marketing campaigns are, what advertising content is most relevant to you. They help us understand which pages are most visited, which pages have the least interest, how visitors view our content, whether they have difficulty using our website, which advertising content is most effective. These cookies are set by us or by other service providers that we use to make our website function properly. In this category there are cookies from our following partners whose services we use: Meta, Google, Youtube.

We use two types of cookies – per user session and persistent. The latter are temporary files that remain on the user’s device until the end of the user session or until the application (web browser) is closed. Fixed files remain on the user’s device for the period parameterized by the cookies or until they are manually deleted by the user.

Visiting this site may create cookies with the following purposes:

• Site performance cookies;
• Cookies for analyzing site visitors;
• Geo-targeting cookies;
• Registration cookies;
• Cookies for marketing/remarketing (targeting of advertising content)

By themselves, cookies do not require information of a personal nature in order to be used and most often do not identify the identity of Internet users. Personal data collected through the use of cookies may only be collected to facilitate the user’s use. This data is encrypted in a way that prevents unauthorized persons from accessing it.

Information about browsers and how to set preferences for cookie files can be found on the web pages of the browser you use (for example, Google Chrome, Mozilla Firefox, Internet Explorer, Safari and others) or through other information that you prefer. internet sources.

All modern browsers offer the ability to change cookie settings. These settings are generally found in the “options” or “favorites” menu of your browser. To find these settings, you can also use the links below or use your browser’s “help” option for more details.

Cookie settings in Google Chrome
Cookie settings in Mozilla Firefox
Cookie settings in Internet Explorer
Cookie settings in Safari

To set third-party cookies, you can use this website: http://www.youronlinechoices.com/

9. Outbound links to other websites

The Site may contain links to other websites that are useful and contain relevant information for users. Please note that these sites may be owned and operated by other companies and organizations, and they may have different security and privacy policies. Our company has no control over and assumes no responsibility for any information, materials, products or services contained on or accessible through these websites.

10. Contacts

If you have any questions, comments or inquiries regarding these Principles, please do not hesitate to contact us at the contact address or telephone number.

Official responsible for personal data protection: cs@poliri.com
Contact: Advertise On Line Ltd., 31 Pop Bogomil Street, Sofia 1202, Bulgaria
Customer service: cs@poliri.com

11. Commission for the Protection of Personal Data of the Republic of Bulgaria

In case of violation of your rights according to the above or the applicable legislation for the protection of personal data, you have the right to file a complaint with the Commission for the Protection of Personal Data of the Republic of Bulgaria, as follows:

Name: Personal Data Protection Commission
Headquarters and address for correspondence: Sofia 1592, “Prof. Tsvetan Lazarov” No. 2
Phone: +35929153518
Website: www.cpdp.bg

12. Use of Google reCAPTCHA v3

When you use reCAPTCHA v3, Google collects certain information about your device and browser. This information may include:

• IP Address
• Browser type and version
• OS
• The date and time you visited our website
• The pages you have visited on our website
• The actions you have taken on our website

This information is used by Google to assess the risk of fraudulent activity. It is not shared with us.

Data retention

Google saves the information collected by reCAPTCHA v3 for a period of up to 7 days. After 7 days, the information is automatically deleted.

Your choices

You can learn more about Google’s privacy practices at https://policies.google.com/privacy?hl=en-US. You can also control the data that Google collects about you by visiting https://myaccount.google.com/privacy?hl=en.